Shipping
UK Shipping
Standard Shipping: £2.99 For All Orders, With Free Shipping On Orders Over £15.
Orders placed before 1pm will be processed and dispatched the same day. All orders include a tracking number.
Estimated Delivery Times
UK delivery typically takes 2–3 business days from dispatch, depending on location. During peak seasons, delivery times may extend. If we’re aware of any delays, we’ll notify you by email.
Please note: Processing times may increase during busy periods.
If your order hasn’t arrived within 3 days after the estimated delivery time, please contact us. Refunds or replacements cannot be processed without timely contact.
International Shipping
Royal Mail International Tracked & Signed (Tracked with Signature):
- To Europe: £12.99
- To Rest of the World (e.g., USA, Australia): £15.99
All international orders include tracking and will require a signature upon delivery.
Delivery Times: Delivery times vary depending on the destination and can take longer during peak seasons. If your package encounters delays, we’ll notify you via email.
Incorrect Address or Returned Parcel
If a parcel is returned due to an incorrect or misspelt address, the buyer is responsible for reshipping costs. Refunds cannot be issued in this case.
Damaged or Faulty Products
If you receive a damaged or faulty item, please contact us within 48 hours of delivery. Send photos of the product, packaging, and shipping label to support@angelstouchuk.com, and we’ll work to resolve the issue. If no contact is made within 48 hours, we will consider the order to have arrived safely.